For your FTTN/B VDSL connection, a modem router meeting nbn™ VDSL2 equipment standards is required. NEX Telecom ensures all its modem routers are nbn™ compliant and registered.

Using nbn™ compliant and registered modem routers is crucial because if your VDSL2 modem router isn't recognised as compliant by nbn™, they might be hesitant to address or fix any issues with your service. In some cases, non-compliant equipment could lead to your service being put on a Repair Profile or, worse, suspended if it's found to be interfering with other services. Therefore, it's essential that your modem not only supports VDSL2 but also includes and activates nbn™ specific features.

We strongly recommend opting for our nbn™ approved and certified VDSL2 modem routers to ensure uninterrupted network service and receive our complete support.

CG-NAT shares one public IP address among multiple customer services, letting internet providers extend their IPv4 address pool.

Facing IPv4 address exhaustion, NEX Telecom adopts CG-NAT to share scarce IPv4 resources until IPv6 is fully implemented efficiently.

CG-NAT has minimal impact on new NEX Telecom customers. Features like remote device access and server connectivity may require a static IPv4 address, which existing customers keep.